Craft impactful communication on Telegram

Explore tools that enable your brand to connect more effectively and create stronger engagement on a trusted, secure platform.

Verified Business Accounts

Using an official Telegram business account strengthens customer trust, enhances security, and reinforces long-term brand loyalty.

Flexible Media Options

Share information in any format you need — from text and images to documents, voice notes, and video — using Telegram’s versatile media tools

Easy Ways to Connect

Invite customers effortlessly through chat links, QR codes, or Telegram’s built-in search, making it simple for them to reach your official channel.
Automate and personalize

Share updates, messages, alerts, and offers

Engage customers to drive conversions and simplify their purchasing experience on Telegram
  • Refund updates
  • Delivery tracking details
  • Store hours and location info
  • Back-in-stock alerts
  • Abandoned cart reminders
Secure and compliant

Programmable Conversations API

Integrate Telegram into your communication stack through our cloud-based contact center with a straightforward setup, giving customers secure, real-time messaging at every stage of their interaction with your brand.

With a chatbot integrated into a cloud contact center, you can deliver quicker assistance and tailored interactions supported by real human agents.

Combine a chatbot with a cloud contact center

Cloud contact center

Handle all customer messages across channels and use Telegram as a backup option. Review full conversation history and communicate with users from one centralized interface.

Chatbot platform

Create a chatbot through an intuitive drag-and-drop builder — no coding needed. Provide instant answers to common customer questions directly on Telegram.
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