A powerful channel for strengthening customer connections

Reach customers with personalized one-to-one marketing and boost conversions in more than 190 countries using additional business messaging solutions.

Communicate at scale

Take advantage of lower costs, broader coverage, dependable fallback options, and smart automation — all within a messaging app your customers already trust.

Improve customer satisfaction

Whether through real conversations with agents or 24/7 chatbot assistance, Messaging for Business enables you to deliver the kind of support that sets your brand apart.

Boost engagement

Enhance every stage of the customer journey with promotional outreach and notifications that place important updates directly in your customers’ inboxes.

Deliver flexible, cost-efficient messaging across the entire customer journey

Create meaningful one-to-one conversations on your customers’ preferred messaging app using images, videos, and file sharing to provide a smooth and memorable experience.

Create memorable customer experiences

Viber’s broad reach and versatile features allow you to engage customers worldwide with vibrant, dynamic communication. Deliver personalized one-to-one interactions using images, videos, and file sharing for a convenient and impactful experience.

Expand your conversational reach

Grow your presence in South Korea by connecting with users on KakaoTalk for conversational sales, marketing, and support. Strengthen message credibility with a verified business profile and badge.

Integrate and communicate

Connect the Messaging Business API to your current systems, or use our Conversations API to deliver true omnichannel customer support and create engaging, meaningful interactions on KakaoTalk and Viber.

Engaging one-to-one interactions

Launch always-on chatbots that boost engagement, capture leads, and respond to frequently asked questions around the clock.

Enhance your current communication ecosystem

We prioritize ease of use and smooth running of your operations. Our pre-built integration enables you to seamlessly add additional messaging channels to your solutions ecosystem.

Secure and compliant

Integrate and interact through a flexible API

Connect the Messaging Business API to your existing systems, or use our Conversations API to deliver omnichannel customer support and create dynamic, meaningful interactions.

Option of a simple or full-featured API
Advanced engagement capabilities
Clear, well-structured API documentation

Ready to send start your first campaign?

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