Find quick answers to common questions about our platform, features, integrations, security, and how Rixiss helps enterprises streamline communication at scale.
Rixiss is a cloud-based communication platform (CPaaS) that helps enterprises connect with customers through SMS, voice, messaging apps (like WhatsApp, Viber, Telegram), and AI-powered chatbots. We also offer advanced fraud protection, traffic control tools, and analytics to optimize engagement and ROI.
Which channels does Rixiss support?
Rixiss supports all major messaging and communication channels, including:
SMS (including A2P messaging)
WhatsApp Business API
Viber for Business
Telegram
RCS
Email
Voice (outbound/inbound calls)
Web chat and custom widgets
Who is Rixiss built for?
Rixiss is designed for:
Enterprises looking to centralize and scale customer engagement
Marketing and support teams that need multi-channel reach
Mobile operators seeking to monetize messaging traffic and secure networks
Developers integrating real-time communication into apps and platforms
Does Rixiss offer AI or automation?
Yes! Rixiss includes an AI Suite that powers:
Conversational AI (smart chatbots)
Content generation for campaigns
Automated workflows
Personalized customer responses
It’s designed to reduce manual workload and enhance customer experience.
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